Privacy Policy
Last Updated: 03-08-26
Your privacy is important to us. This Privacy Policy explains how Calken Roofing collects, uses, and protects your information when you interact with our website and services.
Information We Collect
We may collect the following personal information when you submit a form, request services, or contact us:
• Name
• Phone number
• Email address
• Service address (if provided)
• Any additional information you voluntarily submit
How We Use Your Information
We use your information to:
• Respond to inquiries and service requests
• Schedule and manage appointments
• Send service-related communications
• Provide customer support
• Improve our services and website
SMS & Phone Communications
By providing your phone number, you consent to receive calls and text messages from Calken Roofing for service-related purposes such as appointment confirmations, follow-ups, and responses to inquiries.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any text message.
Data Sharing
Calken Roofing does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
Your information may be shared only with trusted service providers strictly for operational purposes (such as phone, SMS, or email delivery platforms) and only to the extent necessary to provide our services.
Phone Number Use & Sharing
Phone numbers collected through this website are used solely for communication related to service requests, appointment scheduling, and customer support.
We do not sell, rent, or share phone numbers with third parties for marketing or promotional purposes.
Phone numbers may only be shared with trusted service providers when necessary to deliver our services or comply with legal requirements.
Mobile Information Sharing
Mobile information, including phone numbers and SMS consent data, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Mobile information may only be shared with trusted service providers as necessary to deliver requested services or comply with legal obligations.
SMS/Text Messaging Consent
If you opt in to receive SMS/text messages, we collect your mobile phone number and consent information. You agree to receive updates regarding service request confirmations, appointment reminders, and service-related notifications from Calken Roofing.
End users opt in via the website form by visiting the contact or estimate page and submitting their phone number through the form. Users may optionally select a consent checkbox to agree to receive SMS messages.
Non-sharing Clause:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or scheduling support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies & Tracking
This website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to disable cookies if desired.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Calken Roofing
Email: sales@calkenroofing.com
Phone: (602) 799-4254